Clients Testimonials

We have been receiving support services from ENS for over two years. We have found the Booking team to be well organised, supportive, welcoming and quite friendly. Response to all our requests has always been expeditious and the timing is very good. We have always received appropriate and relevant feedback and update all of the time.

We are pleased with the consistency that the whole organisation has shown. The support team provided to our services has always shown interest and professionalism in their work. We will continue to seek their services and support each time there is need.

Tafireyi Mutema - My Time

I have worked alongside ENS for a few years now in my previous and present role. The level of service that I have received in both homes has always been of a high standard.

The staff we have used are of a high standard who have been complimented by both the team and the people living at the home.

When calling ENS the operatives are always helpful polite and professional and any concerns raised are always dealt with by the appropriate person in a timely and professional manner. I would recommend ENS to other organisations for reliability, professionalism and an overall excellent service.

Home Manager - Squeaks House

I have utilised ENS Recruitment for a specific role within the Personal Health Budgets Pilot within the PCT. The professional supplied has proved to be of outstanding calibre and very reliable and diligent and I have retained her in post beyond the initial pilot phase.

Communication between the agency staff is always courteous, helpful and professional. There is a real sense of "can do" in their manner and approach and the staff appear interested and engaging in their efforts to meet your staffing requirements. Invoicing is always prompt and timely and documentation is clear and appropriate.

I would have no hesitation in recommending ENS as a provider of quality staff to the profession.

Programme Director – Personal Health Budgets NHS

I would like to take this opportunity to thank you for the hard work and support you have offered our Foyer and Parent and Child Scheme in managing the placement of temporary staff.

We appreciate the level of consistency and continuity your staff have bought to the schemes and would not hesitate in recommending the services of ENS Recruitment.

Foyer Manager – Large Housing Association based in Southeast England

We have worked with ENS Recruitment for over 12 years and during that time have developed a strategic partnership, such that we have even entered into a consortium arrangement and joint bidding on a variety of contracts. ENS have an excellent grasp of our business and specific company culture which has enabled them to consistently offer us a selection of highly suitable care and support staff. I would highly recommend their services.

Director of Supported Housing – large Housing Association based in Southeast England

ENS has been our sole agency provider for the past 8 years. During this time we have worked in partnership to establish an agency service that provides us with the assurance that ENS staff are flexible, highly trained and able to adapt to our working environment across all of our diverse services.

ENS has been able to support our services to a very high standard throughout our geographical locations. Key Performance Indicators often exceed agreed outcomes.

Our relationship with their senior team and operational supervisors is professional and open. We are assured that our long standing working relationship with ENS will continue.

To this end we would not hesitate to recommend ENS as an agency provider to support their organisation.

Director of Human Resources and Training – large Housing and Support charity based in London

I just felt that it was needed for me to let you know about the weekend staff that were on call in the office. I am sure I am correct when I say it was Jess, Kirsty and Tracy. I myself was having a very hard and traumatic weekend on call, and I must say if it was not for the way these ladies worked alongside me to help with our shifts I would have sunk at the beginning of the weekend. They were so professional as well as being a great help. So please pass on a BIG THANK YOU to them from me.

Regional Relief Co-ordinator (South East)

ENS Recruitment has been providing Support staff to us for over 7 years. We have a day service for adults with learning and physical difficulties, including some service users with mental health needs.

ENS always ensure that they provide us with regular staff who are familiar with our service users needs, to ensure a consistent and high standard of care is provided at all times. All ENS staff receive up to date mandatory training e.g. First Aid, Food Hygiene, Fire Safety, Manual Handling etc.

Where issues arise with staff performance, ENS ensures that all issues are dealt with effectively and professionally, and keep us informed about progress made to resolve issues raised.

Yours Sincerely

Arthur G - Deputy Project Manager

Thank you for your phone call this morning, following our conversation earlier today, I would like to confirm that in particular, we are very happy with one of your staff members, Keith M. All staff have reported back to me that he is not only very good with work expected, but does over and beyond. Staff do not have to give direction as he is very pro-active and will address both paper work required and quick to notice anything that needs to be addressed.

Sue T Deputy Manager - Circle Housing Southend Project

Kim has proven a great asset as a recruitment partner to me. She has found excellent candidates and keeps me informed at all stages of the process. I want a dedicated personable service that focuses on quality candidates not quantity, Kim ticks all of the boxes and would recommend to anyone who wants a hassle free competent recruitment partner.

National Residential/Nursing Home Provider

Clearwater Care Group has used the services of ENS Recruitment for the past two years and is the preferred provider for the organisation, this was based on the quality of the service delivered and the way in which ENS Recruitment conducted business with Clearwater Care.

Their consultants are very helpful and communicate well in regard to all matters that Clearwater Care bring to them, they provide an excellent service in both communication written and verbal and the quality of the candidates are excellent, which is reflective of their recruitment process.

I would thoroughly recommend this company

Director of Operations

I would just like to say that we have relied on ENS Recruitment for a number of years to supply us with support workers, sometimes we have requested cover at very short notice and you have always been able to assist us. I would like to thank you for supplying kind, hardworking support workers and for trying very hard to supply us with regular members of staff which ensures continuity between our service users and their carers. Due to our service users being visually impaired continuity is very important.

I am always happy to recommend ENS Recruitment, the staff there are always polite and happy to help. We are approached almost on a daily basis by other care agencies eager to gain our business but I have not been tempted as yet due to the great service we receive from ENS Recruitment.

Home Manager - Southend Blind Welfare Organisation

On a serious note – I have to say that the service that has been delivered to us has been consistent throughout. A lot of agencies promise to deliver a great service but don’t. I can honestly say the response times to my requests are the best I have known in my whole 22 years in this business. I was shocked to see on call responding to my requests late at night –never seen that before! So a big thanks to you all.

LA

As an established provider of services for people with complex needs and one that has traditionally recruited to all of its staffing need, we had always considered the prospect of working with an agency with some trepidation and anxiety. However, having worked with Marisa and Sarah since November we have developed a positive and very productive relationship with ENS enabling us to respond more effectively to a growing number of referrals whilst responding to the ever-challenging recruitment issues faced by the sector. The key to our successful partnership has been Marisa and Sarah’s willingness and commitment to tailor the service we require and deliver it in a way that works for us as a company and most importantly our customers. I would have no hesitation in recommending their services.

Director – Specialist provider of services for people with complex needs